You might already know the importance of choosing the right LLC provider to avoid compliance penalties and disruption to your business. Swyft Filings and IncFile are two LLC services that can greatly simplify the LLC formation process for you, but the big question is about which LLC formation service you should use.
In this Incfile vs Swyft Filings comparison, we’ll closely compare these options and pick the right LLC formation service for your situation and budget.
Features of Incfile and Swyft Filings
Swyft Filings as an LLC service started in 2012 and is a fairly new company. Despite this, the company has formed over 10,000 LLCs and also served more than 20,000 clients in other business or legal areas. It’s impressive to see such a relatively young LLC company having over 20,000 online reviews and most of them are positive reviews of either 4 or 5 stars.
Incfile started in 2004 and has more experience. Since inception, IncFile has been involved in over 250,000 business formations. Incfile has thousands of customer reviews, and an overwhelming number of these reviews are positive.
In a nutshell, both companies have proven to be experienced and have an excellent track record with their customers. However, Incfile has more years of experience and has formed more LLCs too. The company takes the first point in this Incfile vs Swyft Filings comparison.
Incfile and Swyft Filings Pricing
You wouldn’t want to commit your business filing process into the hands of an inexperienced LLC formation service so it is equally important for you to know what you’re paying the “experienced” LLC service for and whether it is truly worth the cost.
Swyft Filings offers three formation packages unlike Harbor compliance offering two essential packages. The Swyft Filings packages are the Basic, Standard, and Premium packages. The Basic formation package is the simplest, cheapest, and most straightforward of all. It costs $49 (plus the state filing fee).
This entry-level LLC formation package features everything necessary to form an LLC, such as business name availability check, preparation and filing of articles of organization, statement of the organizer, filing of necessary business paperwork, access to a compliance dashboard, a free domain name for one full year, and a company alerts system.
The Standard formation package costs $149 (plus state fees) and includes all the features in the Basic package in addition to a custom operating agreement, banking resolution, and an outline for customized meeting minutes.
The Premium formation package costs $299 but doesn’t add much more features to the Standard package other than an upgrade to FedEx shipping, a digital business kit (which includes a business ledger, custom stock certificates, and a digital seal), and instant digital delivery of your documents.
Incfile also offers three formation packages, which are the Silver, Gold, and Platinum packages. The Silver package is the entry-level package and costs $0 (plus state fee) which is a compelling value proposition.
Despite having a starting price of $0, the package includes everything necessary to form an LLC in any state, such as unlimited name availability searches, the preparation and filing of your articles of organization, one-year free registered agent services, lifetime access to their company alerts system, business banking account set up with Bank of America, unlimited phone and email support, and more.
The Gold package costs $149. Aside from featuring everything in the Silver pricing plan, this package features a Federal Tax ID (EIN) , a banking resolution, an operating agreement, and several other important documents. The Platinum package costs $299 and adds expedited processing time to the Gold package.
Though Swyft offers fair pricing, especially for its entry-level package, it can’t compete with Incfile which has one of the best pricing in the industry which helps it stand out as the best LLC service. Even its upper-level packages are worth the extra cost.
Registered Agent Service
To form your LLC in a US state, you would need the service of a registered agent if you do not have a physical office in that state. The registered agent uses its address as your business’s official address. The registered agent ensures ongoing compliance and receives all important business-related and legal documents on your behalf, which include court summons and other official document deliveries from the state government.
Both companies offer online business formation and registered agent services. This Incfile vs Swyft Filings comparison will help you determine which one offers the best registered agent service for your business.
Swyft Filings does not include registered agent service in its packages unlike Incfile or Northwest LLC services. If you decide to use this service, Swyft Filings charges a flat rate of $149 per year for it. To prevent you from missing an important filing due date, regular compliance reminders are included in the charges. The total price for LLC formation plus one-year registered agent service costs $198 + state fee. Business owners that don’t need registered agent services may consider this company.
All Incfile LLC packages include free registered agent service for a year. However, after the free first year, you would have to pay a flat rate of $119 per year for its registered agent service. Unlike Swyft Filings, this company doesn’t include any additional features in the charges. The total price for LLC formation plus one-year registered agent service costs $0 and state fees.
Incfile and Swyft Filings: Order Tracking
This is another area where both LLC formation companies are quite similar. Both Incfile and Swyft Filings offer real-time order tracking tools on their websites that enable their clients to conveniently track their order status. However, Incfile offers a more comprehensive order tracking tool, which is an advantage for the company.
If you need a quicker turnaround time, both LLC formation companies offer expedited filing services that can reduce your turnaround time from several weeks to just a few days. However, this depends on whether the filing state has an option for rush service.
When compared to each other, both companies have similar turnaround times that vary by state. However, Swyft Filings offers more rapid turnaround times than IncFile and wins in this case.
Considering their ease of use, both incorporation services have user-friendly websites that are very easy to navigate just like other top-performing online incorporation services today. Nevertheless, Incfile seems to take the lead.
The Incfile website layout makes business formation easy and simple. It takes only about 10 to 15 minutes to go through and complete the business formation process. Incfile enables clients to save the process midway and come back to complete it later.
The package comparison page and checkout page are also both informative, helping clients to know exactly what they are paying for and what each feature costs.
Swyft Filings as an LLC service also has an exceptional customer dashboard layout. LLC paperwork is neatly organized and the applicable compliance alerts can be easily navigated. However, the checkout process page has about 12 pages of information that clients must go through before reviewing their order.
Incfile offers all necessary LLC formation services in all its packages. For instance, the Silver package includes a free one-year of registered agent service, access to a business tax consultant, next business day processing, business bank account set up, and company compliance alerts. The Gold package includes operating agreement services, and EIN registration while the Platinum package features a domain name and expedited filing.
Swyft Filings also offers similar features. All its packages include a 30-minute business tax consultation, compliance alerts, and third-party offers, which include a free domain name. The Standard tier features operating agreement services and EIN registration while the Premium tier features a free business website, expedited filing, and an LLC kit. The biggest drawback for this incorporation service is that it doesn’t feature the registered agent service in any of its LLC plans.
While both LLC services offer quite a few similar additional services like annual report service ($88 for Incfile, $99 for Swyft), amendments, and dissolutions, each company offers some services that the other doesn’t offer. For example, Swyft Filings alone offers seller’s permits while Incfile alone offers a trademark name search. Incfile takes the edge slightly here since it offers registered agent service which is a key feature.
It is important to also note that both companies offer a few extra up-sells and services through third-party agents. For instance the 30-minute business tax consultation is a third-party product.
Incfile and Swyft Filings Refund Policy
According to Incfile, the company will only offer clients a refund if the request was placed before Incfile submits payment to the clients’ filing state government, which usually takes place within 24 hours of placing an order. After that, the refund is no longer possible and the request will not be granted. In case the refund request is granted, Incfile will charge $30 as a processing fee.
On the other hand, Swyft Filings has a better refund policy than Incfile. The company offers a 60-day money-back guarantee. An unsatisfied client can request a refund within 60 days of filing and the company will make a refund without asking questions.
Incfile and Swyft Filings: Customer Support
Incfile and Swyft Filings offer excellent customer service systems. Incfile provides its customer support via phone calls and emails to clients. Incfile’s support can be accessed only on weekdays during their business hours of 9 am to 6 pm CST. Support agents are quite helpful and respond on time when contacted.
Customer support for Swyft Filings can be accessed via phone, email, and online chat only on weekdays during their business hours of 9 am to 6 pm CST. Support agents respond very fast with adequate answers when contacted.
While it looks hard to declare a clear winner in this feature, Swyft Filings takes the lead because of the online chat option it has.
When it comes to customer reviews, Incfile takes the lead because it has more reviews. Although both companies have lots of positive reviews due to their excellent customer service, Incfile has more online reviews and positive feedback than Swyft Filings. For instance, Incfile has over 11,800 reviews on Shopper Approved and about 99 percent of these reviews are positive. For customer reviews, Incfile has one of the best reputations in the industry.
Swyft Filings LLC, on the other hand, also has thousands of online reviews — over 20,000 — and most of them positive.
Overall Winner: Incfile
As can be seen in the Swyft Filings vs Incfile comparison above, both Swyft Filings and IncFile have more features in common than differing characteristics. Nevertheless, each has its unique advantages and drawbacks that make it more or less appealing to business owners.
Incfile has some of the best prices in the industry for its fully-featured packages and offers a free full year of registered agent service, that’s why the LLC service is preferred over Swyft. However, if you are looking for the best LLC service that offers a 100% satisfaction guarantee and a money-back guarantee, consider Swyft Filings.