These days, high-quality legal services have become incredibly expensive. As small business owners, individuals, or an LLC member, attaining such services has become difficult.
Rocket Lawyer is an online service that aims to make high-quality legal services more accessible, but are they the best in this field? In this review, our experts take a look at the platform and answer that question for you.
Pros
- Excellent customer support that makes it easy to work with them
- 7-day free trial and a 30-day money-back guarantee
- Their document defense feature helps to ensure that all your parties comply with the terms of agreement.
- You can get legal advice in the form of an online Q&A with an experienced attorney.
- Their innovative form builder makes it effortless to create a custom legal document.
- The trust and support of Google back the company's credibility.
Cons
- Their membership fees could be more budget-friendly.
- They do not exactly warn you or send an email before they bill your credit card when your free trial is over.
Rocket Lawyer Experience
It doesn’t matter if you’re setting up an LLC or you’re simply an individual needing legal services or an attorney/lawyer. If you’re working with an online legal service provider, it’s best that you check and review their experience.
This means you have to look at how long the brand has existed and how many customers per year they have served online in their lifetime with their attorney/lawyer.
Rocket Lawyer started its journey in online legal service provider in 2008. Compared to the competition, you may consider these thirteen years of experience short.
However, Rocket Lawyer have assisted more than a hundred million customers with various attorney/lawyer legal services in less than two decades. This number lends credence to their skill and expertise as a company.
To look into the company’s reliability in detail, our team will discuss all their offers in this Rocket Lawyer review:
Rocket Lawyer Features
Legal Services
Being one of the best online law/legal service providers in the market, Rocket Lawyer offers different packages and legal help/advice at different fees or prices per month.
The brand can easily connect you with an attorney or lawyer who will give you legal advice/legal help and answer your law-related questions, including business court litigations and estate planning. This service with an attorney/lawyer could either be free or paid, depending on the type of account or membership you have sign with them per month.
Also, you can access a feature called document defense on Rocket Lawyer. Rocket Lawyer uses this feature to help ensure that all parties cooperate with the terms of a contract documents/forms you create with the help of attorney.
Rocket Lawyer render this help by providing an attorney/lawyer in response to your request when there’s a dispute regarding your contract. Additionally, Rocket Lawyer allows you to create multiple legal documents/forms and sign these legal documents or forms online in seconds with the help of their expert lawyer/attorney.
LLC Packages and Pricing
Similar to InCorp LLC formation service, Rocket Lawyer’s LLC packages and prices/fees are straightforward and are considered to be among the best in terms or plan of membership fees per month.
The brand runs on a monthly membership plan/account or per monthly plan subscription model of 39.99 dollars a month. To acquire a membership and enjoy the best experience with their legal help/legal advice, you’ll have to pay $39.99 and renew per month in your membership until you opt-out.
If you have recently pay and acquired per monthly membership plan, you’ll obtain your LLC formation membership free. All you’ll need to pay for is the cost of your state filing fees.
Additionally, their registered agent services are discounted at 25% for people with a new membership. However, if you don’t have a monthly membership with the brand, you can expect to pay cost of $99.99 a month for incorporation documents’ filing fees. Registered agent services will cost $149.99 a month.
In comparison to other large and small businesses, our experts find that this is a bit on the high side. However, given their service quality, you can be assured of positive returns/value. Thus, in our overall Rocket Lawyer review, we still lean towards the positive in terms of pricing.
Registered Agent Service
If you are forming an LLC in San Francisco, among other states, you’ll need a registered agent service provider. This could be an individual or even a small organization. Regardless, their primary function would be to help with receiving legal mail or correspondence from your state government.
Rocket Lawyer also help to receive business legal documents. LLCs find their services incredibly useful because they ensure that you do not miss out on anything important like court litigations. Also, they help you maintain privacy by keeping mail from going directly to your address, leaving you looking through hundreds of correspondence to find one vital email.
Rocket Lawyer provides registered agent services for LLCs and they charge around $149 per year. However, you can enjoy a discount, depending on your membership status.
Rocket Lawyer Turnaround Time
Rocket Lawyer legal help works differently. But, the turnaround time for LLC formation varies from one state to another. Regardless, one thing that makes Rocket Lawyer particularly appealing is that they can give you estimated turnaround times online. While filling your form for LLC formation online, you can see an estimated time of delivery that covers your expedited turnaround time as well as your regular turnaround time.
Our experts believe it would be helpful if the turnaround times were listed separately online. This will help you acquire your needed information faster. However, these estimates are still excellent in helping you know when they’ll get the job done.
Additional Services
Rocket Lawyer offers different services for LLCs and corporations alike unlike other top-performing limited liability company services. While they aren’t free it will cost you a little, you can get an Employer Identification Number and an Operating Agreement.
An EIN is a 9-digit number that (IRS) assigns to you [1]. This combination of digits is very useful for filing your tax as a company. An operating agreement, on the other hand, is a document that defines how your business will operate. If you run an LLC, it clarifies the role of each member to avoid confusion.
Other useful services include: Buy-Sell Agreement, Business Plan, and Founder’s Agreement.
Ease of Use
In this Rocket Lawyer review, our experts found that using Rocket Lawyer for your LLC formation and legal needs is as straightforward as it gets. Their website is really user friendly and well-designed with links and Calls to Action in the appropriate places.
This is great and everyone thank this because it makes it easy to use for any large or small business and navigate to places you have to be. What’s more is that there’s a detailed sitemap in the web’s footer. The sitemap contains well-organized links to virtually every part of the website that the user may need to go to.
Placing an order for your business is also straightforward and eliminates unnecessary confusion. You can simply get started on the LLC formation form for your business. Then, you’ll choose and decline which add-ons you want and don’t want per services.
On average, our team noticed that you don’t need more than ten minutes to get through to sign the entire form. Of course, you might have to dedicate a 30-minute period to it if you’ll be doing detailed research per every add-on as you go. Regardless of this 30-minute period, it’s still straightforward enough for you to complete it in your free periods.
The only challenge our team arrived at is that you may not have full information about all the add-ons without getting through the application form first. Still, this is only a minor inconvenience that we were able to get through for this review.
Other LLC formation company offering quality service is Incfile. You can check our full review of Incfile here.
Rocket Lawyer Guarantee
It’s great enough that Rocket Lawyer offers you a 7 days free-trial period requiring card information. Like the Active Filing business formation service, it has 30 days money-back guarantee. If you’re not very comfortable with the services, they offer, you can easily get your money refunded to you.
Customer Support
One of the best features of this company is their customer service. Usually, if you live in any other time zone besides the Eastern zone, it can be difficult to reach their team. By all means, this can be frustrating, especially because you don’t know when you’re going to need great customer support while processing a document or working with an attorney/lawyer.
Thankfully, this isn’t the case with Rocket Lawyer because they are available from 9 am to 9 pm Eastern Time to resolved any issues you encounter. Thanks to this extended customer service period, you have plenty of time to reach them to resolve any issues you may have during the day or otherwise. What’s more is that you can contact them via any number of channels that are convenient for you.
Besides that, you can always get attention from experienced customer service personnel in less than 30 minute. Our team found them pleasant and swift in resolving our issues.
For other business formation companies with exceptional customer support, you can check LegalZoom and Nolo formation services here.
Rocket Lawyer Customer Reviews
Rocket Lawyer has served millions of customers in the United States and across the world. Unlike other companies, Rocket Lawyer don’t simply show figures but they have stellar positive reviews to support it which their customers appreciate. It is currently reviewed on Consumer Affairs, Better Business Bureau (BBB), SiteJabber, and TrustPilot.
On Consumer Affairs, the company has a rating of 4.8 out of 5. On Better Business Bureau, the RocketLawyer boasts a slightly lower 3.9 out of 5. On TrustPilot, the company has more than 1200 reviews. Overall, it ranks at 9.7/10. SiteJabber comes close with upwards of a thousand reviews and a ranking of 4.5 out of five stars.
If these reviews give any useful information, it’s that the company’s consumers are satisfied with Rocket Lawyer’s services across the web. Upon a closer scan, our experts saw that many customers seemed to really enjoy the company’s ease of use online and free trial.
FAQ
Is Rocket Lawyer any good?
Rocket Lawyer is good for different reasons. First, it can help you get high-quality LLC and law/legal services at very affordable costs. Even if you do not like their legal and LLC formation services, you can always get a refund per failed transactions.
Are Rocket Lawyer documents legal?
Rocket Lawyer documents are legal and enforceable. When you use their software to create a document, it tailors the document’s details to your specific needs and requirements.
Rocket Lawyer Review Conclusion
Zen Business is another exceptional formation company. You can check our complete review of Zen Business here. Read next!
