These days, high-quality legal services have become incredibly expensive. As small business owners, individuals, or an LLC member, attaining such services has become difficult. Rocket Lawyer is an online service that aims to make high-quality legal services more accessible, but are they the best in this field? In this Rocket Lawyer review, our experts take a look at the platform and answer that question for you.
Rocket Lawyer Experience
It doesn’t matter if you’re setting up an LLC or you’re simply an individual needing legal services or an attorney. If you’re working with an online legal service provider, it’s best that you check and review their experience. This means you have to look at how long the brand has existed and how many customers they have served in their lifetime with their attorneys.
Rocket Lawyer started its journey in 2008. Compared to the competition, you may consider these thirteen years of experience short. However, they have assisted more than a hundred million customers with various attorney legal services in less than two decades. This number lends credence to their skill and expertise as a company.
Rocket Lawyer Features
Being one of the best online legal service providers in the market, Rocket Lawyer offers different packages and legal help at different prices. The brand can easily connect you with an attorney who will give you legal advice/legal help and answer your law-related questions, including business court litigations and estate planning. This service with an attorney could either be free or paid, depending on the type of account or membership you have with them.
Also, you can access a feature called document defense on Rocket Lawyer. Rocket Lawyer uses this feature to help ensure that all parties cooperate with the terms of a contract you create. They render this help by providing an attorney in response to your request when there’s a dispute regarding your contract. Additionally, Rocket Lawyer allows you to create multiple legal documents and sign these legal documents online in seconds.
LLC Packages and Pricing
Similar to InCorp LLC formation service, Rocket Lawyer’s LLC packages and prices are straightforward and are considered to be among the best. The brand runs on a monthly membership/account subscription model. To acquire a membership and enjoy the best experience with their legal help/legal advice, you’ll have to pay $39.99 and renew every month until you opt-out.
If you have recently acquired a monthly membership, you’ll obtain your LLC formation free. All you’ll need to pay for is your state filing fees. Additionally, their registered agent services are discounted at 25% for people with a new membership. However, if you don’t have a membership with the brand, you can expect to pay $99.99 for incorporation documents’ filing fees. Registered agent services will cost $149.99.
In comparison to other large and small businesses, our experts find that this is a bit on the high side. However, given their service quality, you can be assured of positive returns/value.
Registered Agent Service
If you are forming an LLC in San Francisco, among other states, you’ll need a registered agent service provider. This could be an individual or even a small organization. Regardless, their primary function would be to help with receiving legal mail or correspondence from your state government.
They also help to receive business documents. LLCs find their services incredibly useful because they ensure that you do not miss out on anything important like court litigations. Also, they help you maintain privacy by keeping mail from going directly to your address, leaving you looking through hundreds of correspondence to find one vital email.
Rocket Lawyer provides registered agent services for LLCs and they charge around $149 each year. However, you can enjoy a discount, depending on your membership status.
Rocket Lawyer Turnaround Time
Their legal help works differently. But, the turnaround time for LLC formation varies from one state to another. Regardless, one thing that makes Rocket Lawyer particularly appealing is that they can give you estimated turnaround times online. While filling your form for LLC formation online, you can see an estimated time of delivery that covers your expedited turnaround time as well as your regular turnaround time.
Our experts believe it would be helpful if the turnaround times were listed separately online. This will help you acquire your needed information faster. However, these estimates are still excellent in helping you know when they’ll get the job done.
Rocket Lawyer offers different services for LLCs and corporations alike. While they aren’t free, you can get an Employer Identification Number and an Operating Agreement.
An EIN is a 9-digit number that (IRS) assigns to you . This combination of digits is very useful for filing your tax as a company. An operating agreement, on the other hand, is a document that defines how your business will operate. If you run an LLC, it clarifies the role of each member to avoid confusion.
Other useful services include: Buy-Sell Agreement, Business Plan, and Founder’s Agreement.
Ease of Use
In this Rocket Lawyer review, our experts found that using Rocket Lawyer for your LLC formation and legal needs is as straightforward as it gets. Their website is well-designed with links and Calls to Action in the appropriate places. This is great because it makes it easy to use for any large or small business and navigate to places you have to be. What’s more is that there’s a detailed sitemap in the web’s footer. The sitemap contains well-organized links to virtually every part of the website that you may need to go to.
Placing an order for your business is also straightforward and eliminates unnecessary confusion. You can simply get started on the LLC formation form for your business. Then, you’ll choose and decline which add-ons you want and don’t want. On average, our team noticed that you don’t need more than ten minutes to get through the entire form. Of course, you might have to dedicate a 30-minute period to it if you’ll be doing detailed research on every add-on as you go. Regardless of this 30-minute period, it’s still straightforward enough for you to complete it in your free periods.
The only challenge our team arrived at is that you may not have full information about all the add-ons without getting through the application form first. Still, this is only a minor inconvenience that we were able to get through for this review.
Rocket Lawyer Guarantee
It’s great enough that Rocket Lawyer offers you a free-trial period. But, what’s even greater is the 30 days money-back guarantee the business offers. If you’re not very comfortable with their services, you can easily get your money refunded to you.
One of the best features of this company is their customer service. Usually, if you live in any other time zone besides the Eastern zone, it can be difficult to reach their team. By all means, this can be frustrating, especially because you don’t know when you’re going to need great customer support while processing a document or working with an attorney.
Thankfully, this isn’t the case with Rocket Lawyer because they are available from 9 am to 9 pm Eastern Time. Thanks to this extended customer service period, you have plenty of time to reach them to resolve any issues you may have during the day or otherwise. What’s more is that you can contact them via any number of channels that are convenient for you.
Besides that, you can always get attention from experienced customer service personnel. Our team found them pleasant and swift in resolving our issues.
Rocket Lawyer Customer Reviews
Rocket Lawyer has served millions of customers in the United States and across the world. Unlike other companies, they don’t simply show figures but they have stellar reviews to support it. It is currently reviewed on Consumer Affairs, Better Business Bureau (BBB), SiteJabber, and TrustPilot.
On Consumer Affairs, the company has a rating of 4.8 out of 5. On Better Business Bureau, the RocketLawyer boasts a slightly lower 3.9 out of 5. On TrustPilot, the company has more than 1200 reviews. Overall, it ranks at 9.7/10. SiteJabber comes close with upwards of a thousand reviews and a ranking of 4.5 out of five stars.
If these Rocket Lawyer reviews give any useful information, it’s that the company’s consumers are satisfied with Rocket Lawyer’s services across the web. Upon a closer scan, our experts saw that many customers seemed to really enjoy the company’s ease of use and free trial.
Is Rocket Lawyer any good?
Rocket Lawyer is good for different reasons. First, it can help you get high-quality LLC and legal services at very affordable costs. Even if you do not like their legal and LLC formation services, you can always get a refund.
Are Rocket Lawyer documents legal?
Rocket Lawyer documents are legal and enforceable. When you use their software to create a document, it tailors the document’s details to your specific needs and requirements.